We are looking for a competitive Administrator to help customers identify and purchase services they desire. Administrator duties include booking meetings and events, consulting, selling and doing after service. The goal is to provide high-class customer service, ensure our office procedures run smoothly, and to increase the company’s growth and revenue through sales maximization.# i% V& s. s. |
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7 ^* d; r! T1 o9 J6 w l% h# Z; _Key Responsibilities
* _" R. y$ @+ N, p/ x% f•Welcome and greet customers in a professional manner# D# _3 v5 w) S L8 w; b
•Pick up incoming phone calls and provide consulting to customers
" y: k& `. j) N; R) G+ l•Prepare regular reports and presentations
: s( w; |+ v; w/ {: C2 u•Ensure high levels of customer satisfaction through excellent customer service
2 b6 s* W5 @. ]3 ^7 K8 d$ v: @6 `•Accurately describe financial product features and benefits0 R( c3 O' |# L! T9 Q
•To determine specific scheduling requirements." Z# F1 Z* j* k1 d9 M5 B
•Build up and retain a long relationship with the client
6 B0 q+ h& Y* d! B•Processing the paperwork for opening and closing account in CRM system 4 l4 F- w) M& v2 C2 k5 k% I
8 w0 `2 X6 y. W" x, T; K1 LRequirement E. Z4 O" W6 A9 O5 _
•Proven working experience in the financial industry * h2 Y# r5 D9 S* \* ^
•Familiarity with office equipment, including printers and fax machines: z' d$ z; D! L n E7 }/ b# G2 _- m
•Experience with office management tools (MS Office software, in particular)0 g! R3 r, B7 } r( m. L/ k% z- d
•Excellent organizational and time-management skills
: j) ~! Y& w* n3 T: B7 u- N•People-oriented and results-driven
( o3 r t0 s2 a) [. t5 K% s•Problem-solving attitude with an eye for detail+ w T* ^; V* t3 T6 N
•Solid communication and interpersonal skills 5 A) K c$ p5 z; H- f# C
•Basic administration skills7 q& e2 g! A8 N/ C
•Able to develop and expand the relevant network : [# n4 a9 Y) E0 w6 p9 v; C9 `& @
! }0 A" p9 i4 P, P6 h: d1 i8 s& [! \P.S. Fluency in English and Chinese Mandarin
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If you have further questions, you can scan the QR code of my WeChat to get in contact9 Q( F: d. w8 m4 E) B) X2 P
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