We are looking for a competitive Administrator to help customers identify and purchase services they desire. Administrator duties include booking meetings and events, consulting, selling and doing after service. The goal is to provide high-class customer service, ensure our office procedures run smoothly, and to increase the company’s growth and revenue through sales maximization.
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Key Responsibilities& J# y" y8 c) A; f, V2 i
•Welcome and greet customers in a professional manner" B q- ~/ A& _+ ~9 {! Y4 {
•Pick up incoming phone calls and provide consulting to customers
# g I5 a8 n# H3 d- s F- M8 r•Prepare regular reports and presentations* Q7 j; ~( v* o& n& E8 a8 c
•Ensure high levels of customer satisfaction through excellent customer service $ J7 z2 n, N( C
•Accurately describe financial product features and benefits
* I& Q% B( s$ x•To determine specific scheduling requirements.
* f( S" A& R7 f' P- k•Build up and retain a long relationship with the client
3 U/ ?8 C: J1 V* m•Processing the paperwork for opening and closing account in CRM system
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Requirement * G$ M- c6 t- e8 \" D0 l
•Proven working experience in the financial industry ) A$ O# f# A. a; ?4 D
•Familiarity with office equipment, including printers and fax machines# l9 ?! d8 G5 E/ B: z7 X
•Experience with office management tools (MS Office software, in particular)8 l% h" @4 h: a# H3 v
•Excellent organizational and time-management skills
2 k+ d+ E% E$ M•People-oriented and results-driven+ d7 L& i0 o8 D: V# F
•Problem-solving attitude with an eye for detail
) ]& \2 k5 v4 p3 i" W/ L* d3 x, _•Solid communication and interpersonal skills
5 v2 \* s/ D; |4 _- J•Basic administration skills
3 w3 f1 i, p) S9 r& T•Able to develop and expand the relevant network ( n5 v- W+ y: H' q t& ~4 u
: v! C( ?: _( lP.S. Fluency in English and Chinese Mandarin
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/ l7 B) F+ e& w( I6 F1 r( v; Z# UIf you have further questions, you can scan the QR code of my WeChat to get in contact
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